Overall Experience
Quality
Price
Convenience
First entertained replacing mini split system in September… then the two hurricanes shelved the idea. When I resurrected the project the office personnel found all the previous info still in their system. Lee came out for a visual understanding and offered two potential paths to take. I requested a quote on a system with fewer bells and whistles such as WiFi connectivity. ( I have no WiFi ). An option was chosen, equipment ordered and install two days later. Completely happy with the installers. Nice young men, Darius and I just can’t remember the second. Both very competent with friendly demeanors. Only time will test the quality and longevity of the brand.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Benson Greene goes as far back in Tallahassee as I do. His company is polished and very professional. From the call into Julia to the estimated time of arrival from tech Jeremy Beech. Jeremy was so pleasant and knowledgeable. Overall it was as good an experience and encounter as one can have when your a/c goes down. Great job Team Benson
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Aidan Downs was Courteous, efficient, wore footies each time he came in and removed when he went out of the house so they remained clean. Didn’t even need to sweep when he left! Seemed very knowledgeable.
Overall Experience
Quality
Price
Convenience
Lee is always on time and to the rescue! Clean and very efficient! Highly recommend
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very through, timely, and respectful of our home. Wore shoe coverings!
Overall Experience
Quality
Price
Convenience
Very pleasant and knowledgeable young man.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Everything was great. Very pleasant technician.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great experience, satisfied customer service by Lee Costas and his crew.
Overall Experience
Quality
Price
Convenience
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Closet): Replaced the pleated 1" filter (18x24x1) using the customer's spare filters. Confirmed the indoor coil was clean and in fair condition. Outdoor Unit (Heat Pump): Verified the outdoor coil was clean and in good condition. Tested and inspected the following electrical components, confirming they are working within manufacturer's specifications: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspected the following components, confirming they are in good working order: Blower Wheel Primary Drain Pan Electrical Wires Secured System Performance: Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch. Measured a return air temperature of 70.0°F and a supply air temperature of 48.0°F. Additional Actions: Dusted the thermostat and tested
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Replaced the 20x20x1 pleated filter with a spare provided by the customer. Observed the indoor coil to be in fair and clean condition. Confirmed the blower wheel, primary drain pan, electrical wires, and secondary drain pan are in good working order. Outdoor Unit (Heat Pump on Side of House): Observed the outdoor coil to be in good and clean condition. Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working within manufacturer's specifications. System Performance: Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch. Measured a return air temperature of 73.0°F and a supply air temperature of 56.0°F. Additional Actions: Dusted the thermostat and tested its operation. Restored power to t
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. Indoor Unit (Air Handler/Mini Split): Observed the indoor unit in fair condition, located in the closet. Confirmed the indoor coil was clean. Replaced the pleated 1" filter (20x20x1) with a spare provided by the customer. Outdoor Unit (Heat Pump/Mini Split Condenser): Observed the outdoor unit in good condition, located on the side of the house. Confirmed the outdoor coil was clean. Electrical Components: Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. System Components: Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good condition and working properly. System Performance: Measured a return air temperature of 74.0°F and a supply air temperature of 55.0°F. Cleared
Upon arrival, the customer was concerned with her son was down and a bunch of water was coming out of the closet that the air handler is in. After further inspection, I found the condenser coil, extremely rusted and leaking. The low refrigerant charge most likely caused the evaporator coil to freeze up, which would explain all the water. The coil is clear now I made sure the condensate pump and drain lines were clear as well. I then checked the pressures to find the system low on Freon. I sent an estimate to top the system off. It was approved. After adding the refrigerant, I tested the system operations and your system is cooling properly at this time. I highly recommend getting a new system install ASAP due to the age and shape of the outdoor condenser coil. I will get a proposal emailed over ASAP for options on a new system install..
Installed a new 14.3 Seer 2.5 Ton Carrier Comfort Coastal Edition Heat Pump system for the east side of the house. Ran a new copper line set, ran a new thermostat wire, installed a new condenser disconnect, and installed a new high voltage power line from disconnect to the condenser. The new system comes with a ten year parts and one year labor warranty. Billable
Delivered filters to back porch per customer. Alligator Point, FL
Today I performed a summertime tuneup on your air conditioning units in Alligator Point, FL. Everything is working properly at this time.
Installed a new 18 Seer 24K BTU Daikin Mini Split Heat Pump in the upstairs loft. The new system comes with a 20 year parts and 1 year labor warranty.
Tested system operations component amperage capacitor ratings check the refrigerant charge checked the airflow settings found both systems are cooling properly at this time one’s conditioning the air 21° and the other one’s conditioning the air 19°. I found the new stats. The security company installed are displaying a humidity reading of 4 to 5° higher than actual humidity in the home. Billable
I performed a summertime tune up on a York heat pump in alligator point. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-F3DE-45388F77EBD44EAA928E8CED29649F1A
Upon arrival I found the customer’s mini split to be just completely rusted in the coil disintegrated due to the climate conditions. The customer agreed and is interested in a new mini split condenser with three heads. I will email info over to Lee he will be in contact to schedule an appointment to go over everything I left the system as it was when I arrived.
Two window units serviced both working properly at this time Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Package Unit):** * Verified the unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Replaced the pleated 1" filter (size 14x20). * Checked the filtration. **Outdoor Unit (Package Unit):** * Verified the unit is in good condition. * Confirmed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **Components Inspected (Good Condition):** * Verified the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good working order. **Condensate Drain System:** * Cleared the drain line.
Today I arrived on site and performed a summer tune-up. Here's a summary of the work completed: **Filtration:** * Replaced the 16x20 pleated filter. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly. * Identified the compressor start capacitor as not working properly and outside of manufacturer's specifications. **System Inspection:** * Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Measurements:** * Return air temperature: 78.0 Degrees Fahrenheit. * Supply air temperature: 55.0 Degrees Fahrenheit. **Additional Actions:** * Dusted the thermostat. * Restored power to the units. Tallahassee Fl
The new thermostats that the alarm company installed a few weeks ago were 3 degrees off on room temperature. The new stats had an option to calibrate and adjust display temp so I adjusted the indoor display temp by 3 degrees. The systems are cooling properly at this time, one down to 50 degrees and the other down to 53 degrees. Billable
The systems are working, the east side condenser is extremely noisy due to rusted motors on the outside system. Today, I arrived on site to perform summer maintenance on your HVAC equipment. Equipment Condition: Overall condition rated as fair. Indoor unit located in the closet as an air handler. Outdoor unit situated on the side of the house as a heat pump. Filtration: Replaced pleated 1" filters today. Filter sizes: 1- 16X16X1 and 2- 12X12X1. Coil Conditions: Indoor coil is clean and in fair condition. Outdoor coil rated as fair. Electrical Components: Tested and inspected several electrical components, all functioning properly within manufacturer specs: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Defrost Control Board Electrical Wiring Inspections: Blower Wheel, Primary Drain Pan, and Electrical Wires secured in good condition. No components found in poor condition or malfunctioning. Air Temperatur